Normally, what happens when you offer an EAP is that an employee under stress can call a phone number to get immediate help from a coach or hypnotherapist on topics like:
Most EAPs provide a set number of coach referral sessions, from 1-3 hours, at no cost to the employee to fully assess the issue before recommending a resource, therapist, or service to the employee.
The EAP does not do long-term counseling, but can help the employee get the ball rolling.
An EAP is a super program that pays for itself by keeping employee drama and an employees’ personal and interpersonal issues under control. That benefits your workplace, saves you time, and may save you money.
It’s a benefit many employees appreciate, but may never think to ask for. However, if you offer an EAP, make sure you take the time to explain it’s confidentiality to your employees, so they’re not afraid to use it.
Employees will have many questions once you launch your EAP. It may take several reassurances to convince them to trust the EAP program. Here are common questions they may have e.g: